# Please Note: For items with power supplies we deliver a free EU to UK plug adapter. #
We offer a FREE standard shipping service within the UK.
Here's how it works:
- We dispatch your order within 24 business hours from receipt of your payment
- After dispatch we will send you an email to your registered account email address with your dispatch confirmation and online tracking number and selected courier for your order
- We ship with 3 major couriers: UPS, DPD and Hellmann. Most orders will be sent with UPS, however depending on the size or weight of some boxes, they may be sent via DPD or Hellmann
- Upon delivery, please ensure you check the outer packaging for damage. If you find your parcel is damaged, please refuse the parcel and inform the driver to return the parcel to sender. In this case, please contact us immediately so we can arrange a new shipment for you.
- All prices include VAT plus shipping costs.
We do not ship to BFPO addresses
We also do not send to Islands located throughout the EU including, Channel Islands, Canary Islands, Malta and Cyprus. We also do not ship to Greece.