Chal-Tec GmbH
Wallstraße 16
10179 Berlin
Germany

Commercial Register : HRB 98898
Court of Registration: Amtsgericht Charlottenburg (Berlin)

VAT No.: DE 814529349
WEEE-No.: DE 46906833

Manager: Peter Chaljawski

Email: info@klarstein.com
Telephone: +44 (0) 203 318 3951 (Monday to Friday from 10:00 to 17:00) - Standard rates apply. Calls from mobile networks may vary.
Fax: +44 (0) 870-383-6459

Out-of-court dispute resolution

The EU Commission has created an online platform for dispute resolution (“ODR platform”) that, according to the Commission (status as of 06/01/2016), is expected to be available from 15/02/2016 at http://ec.europa.eu/consumers/odr/. If the customer is a consumer living in the European Union, this platform can be used to resolve disputes regarding contractual obligations from online contracts out of court.